Privacy policy

Data controller :

The data controller is Fanny Vial. The contact details are as follows:

Postal address: Fanny Vial – Château de Lacan, 31 rue Jean Macé – 19100 Brive-la-Gaillarde – France

E-mail address:

Personal data collected

The personal data we collect and process concerns :

  • Your last name, first name, e-mail address and additional message for the management of requests from the contact form on the contact page.
  • Your last name, first name, postal address, e-mail address and bank details for purchasing and billing purposes when you book a room. We use the Misterbooking hotel software to manage your reservations.

Contact form

The information collected (first and last name, email address, message) on the site’s contact form is recorded in computerized files.

This information is intended solely for the professional use of the Château de Lacan team to manage requests made via the contact form on the contact page.

Purchasing and billing

We use Misterbooking, our dedicated hotel software, to manage your room reservations and invoice your purchases. The purpose of the data collected in this respect is the proper management, execution and supply of your service orders, which also includes the management of invoicing.

How long we keep your data

Your data is kept for 3 years (for marketing purposes) and 6 years (for billing data). They are intended solely for Château de Lacan.


Browsing the site may cause cookies to be installed on the user’s computer. A cookie is a small file which does not allow the user to be identified, but which records information relating to the navigation of a computer on a site. The data thus obtained is intended to facilitate navigation on the site.

You can accept or reject cookies by modifying your browser settings. However, you may lose some of the site’s interactive features if cookies are disabled.

Various software programs are available to prevent the installation of cookies. The CNIL indicates available solutions on this page: https: //

Google Analytics

This website uses Google Analytics, an analysis service operated by Google that helps websites understand how to personalize their pages in order to improve the user experience. This service uses cookies to track your actions, including the time you spend on our site and the pages you visit. We use this data to understand how you use our website and to improve its design and functionality. We also need this data to make the most of our marketing campaigns.

This service collects certain information using cookies. This mainly concerns the following information:

  • Visited pages and queries
  • Time and day of connection

Please note that none of your personal data is collected through the use of our Google Analytics account, so we are not able to identify who visits our site. To find out more about Google Analytics, visit the official page.

Embedded content from other sites

The pages of this site may include embedded content (e.g. youtube, vimeo…). Content integrated from other sites behaves in the same way as if the visitor were visiting that other site.

These websites may collect data about you, use cookies, embed third-party tracking tools and track your interactions with embedded content.


The personal information we collect is kept in a secure environment. On a password-protected computer, on WordPress, and on Misterbooking, the hotel software we use to manage your reservations. As third-party applications, they must meet the same data protection requirements and will be held responsible in the event of a problem. In any case, here is what we have been able to put in place on our side:

  • SSL (Secure Sockets Layer) protocol
  • Access management
  • Login and password

We are committed to maintaining a high degree of confidentiality using all available resources. However, since no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information. In the event of a problem, we undertake to inform you within 24 hours.

Rights to your personal data

You will find here information from the CNIL concerning the exercise of these rights: https: //

To exercise your right to access, rectify or delete your personal data, simply contact us.

Or by registered letter with acknowledgement of receipt to the following address :

Fanny Vial – Château de Lacan, 31 rue Jean Macé – 19100 Brive-la-Gaillarde – France

Or by e-mail to the following contact address:

Or via the site’s contact form at the following address: https: //